Our Objectives
Our core business objectives define exactly what we set out to achieve and how we deliver on our promises. These core objectives include:
Mission Statement
We aim to achieve commercial success by exceeding our customer’s needs and expectations by the provision of high quality, good value logistics through total quality management and teamwork.
To develop and sustain a vibrant and profitable logistics business that offers excellent returns to shareholders, employees, customers and stakeholders.
To achieve 99% total customer satisfaction in managing every customer’s logistics needs in an efficient and courteous manner.
To provide all employees with challenging, rewarding, well paid work, and satisfying working conditions.
To achieve a net sales growth of 10% per year.
To constantly strive to improve our service provision by adopting the latest ICT logistics technologies and operations systems.
To ensure the highest degree of compliance with industry and statutory regulations.
To project the company image of being customer focused with a teamwork ethic and to ensure that the Roche Logistics Group brand image is portrayed on all transport vehicles and trailers.
Business Approach
Providing a reliable and responsive logistics service based on the key principles of Total Quality Management has enabled us to achieve the following:
Stock accuracy above 99.9%.
100% stock traceability for life.
Highly trained customer focused warehouse staff using system driven processes.
Real-time stock information.
100% current stock visibility.
Seamless interfacing to all leading Accounting/ERP/Manufacturing Systems.
Manage and track Product Warranty issues.
Need to get in touch?
Just fill in the form below and one of our representatives will contact you.
FILL IN OUR SIMPLE FORM AND
GET A QUICK QUOTATION
Mission Statement
We aim to achieve commercial success by exceeding our customer’s needs and expectations by the provision of high quality, good value logistics through total quality management and teamwork.
Customer Portal
